Refund policy

RETURNS POLICY

We will accept back for exchange or refund certain goods within 14 days of your original purchase.

All items must be returned unopened and in their original packaging and therefore in a resaleable condition, with all tags still attached.

Due to hygiene reasons we do not accept returns on underwear, tights and hair accessories. This does not affect your statutory rights.

No refunds or exchanges can be made on Tutu’s or Custom Made dance costumes. This does not affect your statutory rights.

We do not refund or exchange any shoes or item of clothing where you have sewn items onto, which include ribbons, elastics and glued on suede toe caps. This does not affect your statutory rights. 

We advise sending via tracked postage.

Please return items and include your full name and original order number to:

Pixie Dust Dancewear
39 Abbey Road
West Bridgford
Nottingham
NG2 5NG